10 Reasons Your Personal Loan Gets Rejected (And How to Fix Them)

Learn the real reasons Malaysian loan applications get rejected and actionable steps to improve your approval chances.

Did you know?

30-40% of personal loan applications in Malaysia get rejected. Most rejections are preventable with proper preparation.

Top 10 Rejection Reasons & Solutions

#1: Poor Credit Score / Bad CCRIS Record

⚠️ Why This Causes Rejection:

Credit score below 550 or multiple late payments in CCRIS leads to automatic rejection.

✅ How to Fix It:

  • Check your CCRIS report before applying
  • Pay all bills on time for 6 months to improve score
  • Settle any outstanding debts
  • Dispute any errors in your credit report
  • Apply with lenders who accept fair credit (650+)

#2: Too High Debt Service Ratio (DSR)

⚠️ Why This Causes Rejection:

Your total monthly debt payments exceed 60-70% of income. Lenders see you as unable to afford more debt.

✅ How to Fix It:

  • Calculate your DSR: (Total debt ÷ Income) × 100
  • Pay down existing debts before applying
  • Apply for smaller loan amount
  • Show additional income sources (side business, rental)
  • Consider debt consolidation to lower DSR

#3: Insufficient Income

⚠️ Why This Causes Rejection:

Income below lender's minimum requirement (usually RM2,000-RM3,000) or income not stable/verifiable.

✅ How to Fix It:

  • Wait until income increases
  • Show 6 months stable employment
  • For self-employed: provide 6-12 months bank statements
  • Add co-applicant with income (if lender allows)
  • Apply to lenders with lower income requirements

#4: Incomplete or Incorrect Documentation

⚠️ Why This Causes Rejection:

Missing documents, unclear photocopies, expired documents, or information mismatch between application and documents.

✅ How to Fix It:

  • Double-check all documents before submission
  • Ensure IC, bank statements, payslips are clear
  • Update expired documents
  • Match application info exactly with documents
  • Provide additional proof if requested immediately

#5: Too Many Recent Loan Applications

⚠️ Why This Causes Rejection:

Applied to multiple lenders recently. Each application creates hard inquiry on CCRIS, making you look desperate.

✅ How to Fix It:

  • Wait 3-6 months between applications
  • Do soft credit check first (doesn't affect score)
  • Apply to max 2-3 lenders simultaneously
  • Research and choose best-fit lender first
  • Don't shotgun applications everywhere

#6: Employment Issues

⚠️ Why This Causes Rejection:

Less than 3-6 months in current job, frequent job changes, or unclear employment status.

✅ How to Fix It:

  • Stay in job at least 6 months before applying
  • Provide employment letter from company
  • Show EPF/SOCSO contributions
  • For new job: show offer letter + start date
  • Self-employed: show business registration + 12mo statements

#7: Blacklist Status / Bankruptcy

⚠️ Why This Causes Rejection:

Currently bankrupt or in CCRIS/CTOS blacklist due to defaults, legal action, or bankruptcy.

✅ How to Fix It:

  • Discharged bankrupts: wait 6-12 months after discharge
  • Settle all outstanding judgments
  • Request removal of settled accounts from blacklist
  • Apply to lenders who accept discharged bankrupts
  • Build new positive credit history slowly

#8: Loan Purpose Not Acceptable

⚠️ Why This Causes Rejection:

Using loan for gambling, illegal activities, or purposes lender doesn't fund.

✅ How to Fix It:

  • State legitimate purpose: renovation, medical, education
  • Provide supporting documents for purpose
  • Don't mention risky purposes like investment/forex
  • Be honest - lenders verify fund usage
  • Choose lender that accepts your loan purpose

#9: Age or Citizenship Issues

⚠️ Why This Causes Rejection:

Too young (under 21), too old (over 65), or not Malaysian citizen/PR.

✅ How to Fix It:

  • Wait until age 21 to apply
  • Some lenders accept up to age 70 - research
  • Foreigners: very limited options, need work permit + PR
  • Apply to age-flexible lenders
  • Consider guarantor (if lender allows)

#10: Information Verification Failed

⚠️ Why This Causes Rejection:

Lender called employer/references but couldn't verify, or found inconsistencies.

✅ How to Fix It:

  • Inform employer/HR you applied for loan
  • Provide direct contact of supervisor
  • Ensure all information is accurate
  • Answer phone calls from lender immediately
  • Prepare references who can confirm details

Before You Apply: Checklist

What To Do If You Got Rejected

Step 1: Ask Why

Contact lender and request specific rejection reason. This is your right.

Step 2: Fix The Issue

Address the specific problem before reapplying. Don't apply again with same issues.

Step 3: Wait Before Reapplying

Wait 3-6 months, use time to improve credit score and fix issues.

Step 4: Try Different Lender Type

If bank rejected you, try licensed money lenders who have more flexible requirements.

Increase Your Approval Chances

Apply with lenders who accept your profile. Get expert pre-approval assessment.

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